Shipping and Returns
Hello sorry to inform you that overseas shipping on our ALR Black and silver for both black series edition and crystal edge technology screen paint products will be put on hold for 1 year till we get a few things in order with shipping cost. Sorry for any inconvenience this may have caused. PLEASE NOTE orders that were placed before the final decision will be shipped out on schedule. Please note the overseas shipping hold will start today however you can process orders within United States and have it shipped out by other means sorry again for any inconvenience.
FREE SHIPPING U.S ORDERS ONLY!
USPS SHIPPING POLICY:
Shipping time of delivery transit time US 2 - 3 business days.
All orders are tracked by USPS detail tracking info.
Please note that orders can be delayed due to slow shipping for our products DUE to covid 19 delays!
HOW YOUR ORDER IS PROCESS:
FREE SIGNATURE CONFIRM INFORMATION:
Provides the date and time of delivery or attempted delivery and the name of the person who signed for the item. You can request a printed copy of the signature. A lower price is available when you print Priority Mail postage from www.usps.com
PLEASE NOTE: Your order will not be left at the door less someone or you sign for it. For more info contact the USPS at 1 (800) 275-8777
SNAIL MAIL SHIPPING POLICY:
If exceeds the limit of shipping time US 2 - 3 business days. Overseas 10 business days.
and after a thorough investigation. If your package shows no sign of movement, we will begin the process of shipping you out a new order.
USPS FREE SHIPPING POLICY:
Free shipping is only eligible through USPS (ONLY )
any other shipping carriers will be paid by the customers.
BUSINESS ORDERS POLICY:
Processing time for 5 gallons 2 - 3 business days anything larger will be 5 - 7 business or longer depending on the size of the orders.
PLEASE NOTE: Due to COVID materials used to design your product may delay in which you will be informed if this does become an issue.
WHAT IS A BATCH NUMBERS!
A batch number is a designation given to products made in the same manufacturing run. A batch number can consist of numerals, letters, or symbols, and it allows the items to be traced after they've been distributed.
Penalties for violating our batch numbers!
Fines and penalties for slandering our company batch number.
Individual or individuals will be prosecuted in a small claims court if found guilty will be fined up to $10,000
All returns will be tested live by YouTube PLEASE NOTE! any customers info will not be exposed in the process of video tests evaluation.
NOTE! returns can only be exchanged for the same screen or screen paint that you order if proven that the product was of the wrong color or size or was defected if so, shipping cost will be paid by the buyer and return shipping will be paid by the seller. NOTE! We are not responsible for how your orders is handle while in shipping transportation. Orders that maybe damage or lost are fully on the part of the USPS and not of ( CRYSTAL EDGE TECHNOLOGY SCREENS ) When shipping is in transit, we are not responsible for bad weather such as acts of God. PLEASE NOTE! THERE ARE NO RETURN ON CUT OR USED BLACKOUT CLOTHS!
TRACKING AN ORDER:
U.S tracking numbers/ Processing Time information:
You will receive a tracking number as soon as your order has been shipped out.
All orders are processed within 2 - 3 business days less the product or products used to make your order are delayed due to COVID. After your order has been fully completed an email will be sent confirming your order has been shipped out displaying your tracking number and carrier information.
SHIPPING COST ON RETURNS:
Return if found defective or not as described, wrong size or color will be paid by the buyer and and returns will be made by the seller. By making this transaction you are fully aware and knowledgeable of the policy that you just read and fully acknowledge our companies' policies and conditions before placing your order.
Early cancellation policy or buyer's remorse under our website policy, agreements and terms we will not be held accountable for buyer's remorse or early cancellation once your order is placed due to the time, resources and expenses that went into customizing your order. Under our websites policy for buyer's remorse and early cancellation our company will not be responsible for your actions on these terms. Please Note! your order is made to order processing your product cost our company time and money. By making this transaction you have agreed to our terms and policies posted on our website and are fully knowledgeable of your actions.